Hardware And System Programming Details

Dedicated Server

We provide dedicated servers located at our facility that will handle your present performance requirements. The price of the servers are included in the monthly maintenance charge.

As your company grows and requires more performance we can install additional servers to the load balanced and mirrored database as required. The only cost to you is US$350.00 per server per month for the server and connection to the Internet.

Out configuration allows for servers to be added to the load balance and mirrored database capabilities no matter where in the world you would like to add an additional server or servers. We will install and maintain the remote servers. The additional cost is US$300.00 per month per server. Your company must supply the connection to the Internet for these servers.

We can install a backup server located at your company. This backup the server will take over if the primary server fails and in addition it is capable of running off line which allows your company to keep working if the local Internet goes down. The cost for the additional server is US$300.00 per month per server. You must supply the connection to the Internet for these servers.

The servers are load balanced together and their databases are mirrored.

The servers share the performance requirements and if one server fails the other automatically takes over. When the failed server is put back on-line it automatically reconciles the data from the server that did not fail.

Our dedicated servers are connected directly to the Internet backbone network. The connection to the Internet provides unlimited usage so there is never a usage charge for connection or usage of the Internet.

The facilities/rules where our dedicated servers are located have the following characteristics:

• No installation/start-up/discontinue/maintenance fees.
• Secure Facilities.
• Two separate external power grids.
• Auxiliary Power Generator.
• Connection to the Internet with +150gb bandwidth.
• Connections to Internet with multiple Internet backbone providers: qwe.net, bro.net and pbi2.net.
• 365/24/7 available human support.
• Upgrades to larger sized or additional server. There is no upgrade or installation charges but you will be responsible for the cost of the additional hardware.
• System back-ups are done each 24 hours, with passenger and cargo data backed up on a real time basis.
• Back-up of each transaction is maintained in the mirror servers.
• Data is not archived, all data is on-line and available at all times.

Client Terminals (Remote and Local)

We recommend a DSL connection, if it is available for your remote and local terminals.

Any Personal computer connected to the Internet that has an Internet browser installed is sufficient for terminals.

System Programming

All required system programming for the servers are provided at no cost to you.

Network Connections

If there is no connection to the fiber optic back bone you might have trouble to connect to a hight speed network. One solution is to connect via a dedicated satellite connection. eRES supports fully satellite connections with no changes or problems.

IT Personnel

If you desire we can locally assign one of our IT personnel locally to your company. Our IT personnel are capable of recommending what should be purchased, negotiations with the vendors and handle all of all IT requirements of your company.

The assignment of our IT person can be a long as you want or until your IT personnel are able to handle your requirements. You must assume the travel and living expenses for our employees assigned locally.

Hardware Requirements At Each Location

Head Office

A personal computer and available printer for:

• Each manager involved in the charter process.
• Each accounting person.
• Each employee involved in the charter process.

Charter Booking Offices

A personal computer and available printers for:

• Each manager involved in the charter process.
• Each employee involved in the charter process.

At the booking offices normal laser printers so that the agents can print eTickets and/or boarding passes.

If your company will provide remote check-in for the passengers there must be bag tag printers so the baggage can be properly labeled. One bag tag printer for each three agents is required.

A personal computer and available printers for:

• Each manager involved in the charter process.
• Each employee involved in the charter process.

Port Check-In

A personal computer and available printer for:

• Managers involved in the check-in process.
• Each check-in agent in the check-in process. One normal laser printer for each 3 agents.

One bag tag printer for each three agents is required.

Each agent should have a document scanner that will allow:

1. Scanning of the eTickets and/or Passenger ID cards.
2. Scanning of the passengers passport or government issued photo ID.

Aircraft Boarding

Two personal computer:

• One for boarding counter and one for boarding.
• One normal laser printer for the boarding counter.
• One document scanner for boarding.

Boarding should have a document scanner that will allow:

1. Scanning of the eTickets and/or passenger ID cards.

Operations

A personal computer and available printer for:

• Each manager involved in operations.
• Each employee involved in the operation process.

Detailed Information

We will supply a detailed list including manufacture, model and price for each area once we are selected to be involved in your company.

It is recommended to purchase locally if possible so that you can have local support.